IT Associate Technology Analyst, Dealer Application Support

Job overview

The IT Associate Technology Analyst role is hybrid in East Moline, IL, with a stated pay range of $20–$24 per hour. The team works four days per week in the office; fully remote candidates will not be considered. The role provides application support for dealer-facing business systems, analyzing and resolving issues through established processes. It helps maintain responsive service for dealers and business users while escalating issues appropriately and building functional and technical knowledge.

What you'll do

• Support software applications or business systems
• analyze and resolve issues within defined processes
• communicate technical and functional information to dealers, business users, and team members
• follow support processes and escalate issues appropriately.

What we're looking for

Skills & competencies

it associate technology analyst

dealer support

application support

business systems

customer support

issue resolution

sql

itil

hybrid

east moline il

$20–$24/hour

artech llc

Work arrangement

• Weekend coverage required

Why this role

The posting seeks at least one year of application or business-system support and customer-support experience. Relevant exposure includes dealership operations, ITIL or Lean Service Management, Microsoft business tools, security fundamentals, SQL, and APIs.

About the employer

Artech LLC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.