Director of Operations

Job overview

The Director of Operations is an onsite role based in Upland, CA, with a salary range of $300,000 to $375,000 per year. This position supports the Ontario, CA campus, which is part of North America’s leading distributor of shipping, industrial, and packaging materials. The role exists to provide executive-level leadership for a large-scale facility, overseeing warehouse, customer service, and sales operations. The Director of Operations is responsible for building high-performing teams, driving operational excellence, and ensuring legendary customer service through data-driven decision-making and strategic alignment.

What you'll do

• Provide executive-level leadership across warehouse, customer service and sales operations, driving results and upholding company standards.
• Build, develop and lead a team of 700+ employees, including senior leaders, with a focus on performance, accountability and long-term talent development.
• Drive operational excellence, using data and reporting to identify improvement opportunities and maintain best-in-class service levels.
• Establish clear goals and expectations across all levels, reinforcing Uline’s high standards and customer-first culture.
• Lead operational audits, performance reviews and continuous improvement efforts across functions.
• Partner with corporate leaders to align strategy with overall business objectives.

What we're looking for

Skills & competencies

full-time

day shift

upland ca

uline

director of operations

warehouse leadership

operations management

$300k-$375k/yr

onsite

drug-free workplace

Work arrangement

• Weekend coverage required

Benefits & perks

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Why this role

15+ years of experience leading large employee teams (500+) across multiple functional disciplines.

About the employer

Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.