Director of Rooms

Job overview

The Director of Rooms role is onsite in Scottsdale, AZ. Compensation is not specified. The role leads the hotel's Rooms Division, including Front Office, Housekeeping, and Guest Services. The director is responsible for coordinating room operations to deliver strong guest experiences, maintain service and brand standards, and improve operational and financial performance. The role develops department leaders and teams while partnering across departments to address operational needs.

What you'll do

• Lead Rooms Division operations
• deliver guest experiences and drive guest satisfaction and service quality
• develop and coach department leaders
• manage departmental budgets and labor
• ensure brand and safety compliance
• partner across departments to optimize operations
• analyze performance and implement improvements
• recruit, develop, and retain talent
• foster accountability and teamwork.

What we're looking for

Skills & competencies

director of rooms

scottsdale az

hm alpha hotels & resorts

hotel operations

rooms division

front office

housekeeping

guest services

guest satisfaction

budget management

team leadership

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance with HSA available
• company-paid disability and life insurance
• Employee Assistance Program
• supplemental benefits
• 401(k) with match
• employee discounts
• paid vacation and sick time.

Why this role

Leadership scope spans Front Office, Housekeeping, and Guest Services; equivalent experience may be considered in place of a preferred bachelor's degree.

About the employer

HM Alpha Hotels & Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.