Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Canton, MI, with pay of $17–$19 per hour. The schedule is an 8-hour shift between 8:00 AM and 6:00 PM. The role supports customers, business partners, and drivers in a delivery environment. The representative helps keep deliveries on track by responding to inquiries and complaints, resolving issues, monitoring routes, and processing order changes. The work requires organized follow-through and clear communication while managing multiple priorities.

What you'll do

• Assist customers and business partners by phone and email
• handle complaints professionally
• diagnose and resolve customer issues
• monitor delivery-route progress
• scan haul-away pods and verify stamps
• process delivery order changes and cancellations
• manage multiple priorities while maintaining accuracy and follow-through.

What we're looking for

Skills & competencies

customer service representative

customer support

delivery operations

phone and email

route monitoring

order changes

microsoft office

canton mi

talentbridge

$17–$19/hour

8:00 am–6:00 pm

Work arrangement

• Weekend coverage required

Why this role

Microsoft Office experience, including MS Project, Word, Excel, and PowerPoint, is required. High school diploma or equivalent, one or more years of related customer service experience, call center experience, and delivery or logistics experience are preferred.

About the employer

TalentBridge is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.