Customer Support Specialist

Job overview

The Customer Support Specialist is an onsite role based in Saint Paul, MN. The position offers pay between $25 and $30 per hour, supporting the customer service team at Uline, Inc. This role exists to provide legendary service by processing orders, handling inquiries, and building business relationships. The specialist acts as a product and solutions expert to ensure customers receive the best support possible.

What you'll do

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert!
• We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

What we're looking for

Skills & competencies

full-time

day shift

saint paul mn

uline

$25-$30/hr

customer support

onsite

problem-solving

communication

training

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance.

Why this role

Pay $25-$30/hr, 401(k) with 6% match from day one, tuition assistance, fitness center.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.