Blood Collection Staff, Customer Service

Job overview

The Blood Collection Staff, Customer Service role is a full-time, onsite position in Twin Falls, ID. The starting rate is $18.36 per hour. The American Red Cross is a humanitarian organization that collects blood donations for delivery to hospitals. The role supports the blood collection process by helping donors feel welcome, working with teammates to set up and take down mobile collection equipment, and following safety and regulatory procedures. Paid phlebotomy training is provided, with the work contributing to safe blood donations for patients who need them.

What you'll do

• Connect with donors and explain the impact of donations
• help create a welcoming donor environment
• collect blood while meeting safety, regulatory, and quality requirements
• work with teammates to transport, set up, and take down collection equipment
• may drive Red Cross vehicles.

What we're looking for

Skills & competencies

full-time

blood collection

customer service

donor services

paid phlebotomy training

twin falls id

american red cross

variable schedule

weekend availability

$18.36 per hour

no prior medical experience required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• health and flexible spending accounts
• paid time off
• 11 paid holidays
• 401(k) with up to 6% company match
• paid family leave
• employee assistance
• disability and insurance coverage
• service awards.

Why this role

Paid phlebotomy training is provided, and prior medical experience is not required. The variable schedule may include early mornings, late nights, weekends, and holidays; overnight travel may be required in some locations.

About the employer

American Red Cross is hiring for this role. Industry: Blood and Organ Banks. Sector: 62.