T-Mobile Retail Assistant Manager

Job overview

The T-Mobile Retail Assistant Manager role is onsite in Frederick, MD, with pay of $16–$17 per hour. United Wireless operates wireless retail locations and emphasizes customer loyalty and team development. Working with the Store Manager, the assistant manager coaches sales representatives, supports store operations, and helps deliver an efficient, customer-focused in-store experience. The role contributes to sales, operational, and customer satisfaction goals while maintaining company procedures and store standards.

What you'll do

• Coach and develop sales representatives
• manage customer wait times
• stay current on products, services, and leadership practices
• support sales and customer service strategies
• maintain the store and visual displays
• ensure compliance with procedures
• help team members use store systems
• monitor key performance indicators
• assist with expense and discount controls
• and support store goals.

What we're looking for

Skills & competencies

retail assistant manager

t-mobile

frederick md

united wireless

$16-$17/hr

wireless retail

store leadership

sales coaching

customer service

visual merchandising

store operations

kpi monitoring

full-time

employee phone discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• short- and long-term disability
• life insurance
• paid time off
• employee phone discount on service
• and additional T-Mobile perks.

Why this role

Full-time employee benefits include health, dental, and vision coverage, short- and long-term disability, life insurance, paid time off, employee phone discounts, and additional T-Mobile perks.

About the employer

United Wireless is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.