Client Care Specialist – Veterinary Hospital
Compensation
$20 – $21 /hr
Employment type
Full-time
Work setting
On-site
Location
Boston, MA
Schedule
Day shift
Posted
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Job overview
The Client Care Specialist – Veterinary Hospital role is onsite in Boston, MA, with starting pay of $20–$21 per hour. MSPCA–Angell provides primary, emergency, and specialty veterinary care for dogs, cats, and exotic pets.
What you'll do
- Welcome clients
- check in appointments, emergencies, and specialty cases
- answer phones and respond to inquiries
- verify client information and review estimates
- process payments and reconcile the cash drawer
- coordinate discharges
- support pet food sales and prescription food pickups
- collaborate with veterinary staff
- and, as responsibilities develop, support emergency admissions, triage information, client updates, and billing coordination.
What we're looking for
- Skills & competencies
- client care specialistveterinary hospitalclient servicesanimal careboston mamspca–angellfull-time$20–$21/hr32–40 hours/weekweekend day requiredemergency admissionscustomer service
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision
- life and disability insurance
- 403(b) retirement plan
- tuition reimbursement
- paid holidays, sick time, and vacation
- employee discounts on pet care and food
- free onsite parking
- and public transit access.
Why this role
The schedule is 32–40 hours per week with varying shifts, including weekends and holidays; one weekend day is required. The posting asks for 1–2 years of customer service experience and the ability to lift up to 40 pounds.
About the employer
MSPCA - Angell is hiring for this role. Industry: Veterinary Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Veterinary Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 32412ce7-a8f7-469a-862b-21f62e2b37c5