Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Buford, GA, with a listed salary range of $40,000–$50,000 per year. Brent Troyer’s State Farm agency seeks a team member to support customer experiences and agency growth. The representative responds to customer inquiries, resolves issues, maintains records, and coordinates with agency colleagues. The role supports customer retention and helps the agency anticipate and address community members’ needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

buford ga

brent troyer state farm agent

full-time

$40k–$50k/year

customer service

customer records

customer retention

issue resolution

hiring bonus

401(k)

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus, 401(k), performance bonus, flexible schedule, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

Customer service experience is preferred. The posting lists a hiring bonus, performance bonus, flexible schedule, training and development, and advancement opportunities.

About the employer

Brent Troyer - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.