Customer Account Specialist

Job overview

The Customer Account Specialist works onsite in Pekin, IL, with an annual salary range of $60,000 to $70,000. This role supports the manufacturing and assembly divisions of DCX-CHOL Enterprises, Inc. by managing customer accounts and ensuring operational execution. This position serves as the primary point of contact for assigned accounts, overseeing the entire lifecycle from quotation to shipment. The specialist manages contract reviews, sales orders, and compliance requirements to ensure high levels of customer satisfaction and on-time delivery.

What you'll do

• Manage assigned customer accounts from quotation to shipment
• verify customer information and create sales orders
• initiate contract reviews
• monitor operational execution through engineering, planning, and production
• handle customer communication including RFQs and order confirmations
• ensure compliance with US Government contracts
• maintain accurate documentation and records.

What we're looking for

Skills & competencies

full-time

day shift

pekin il

manufacturing

customer service

account management

contracts

onsite

salary $60k-$70k

4-day workweek

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, 401K, Life AD&D, Short-Term Disability, Paid Time Off, Holidays

Why this role

4-day, 40-hour workweek; established manufacturing company; competitive salary range.

About the employer

DCX-CHOL Enterprises, Inc. is hiring for this role. Industry: International, Secondary Market, and All Other Nondepository Credit Intermediation. Sector: 52.