IT Client Technology Support Technician II

Job overview

Compensation is not specified. The IT Client Technology Support Technician II role is onsite in Davie, FL. The position supports Nova Southeastern University students, faculty, and staff with technology services at campus facilities. The role provides timely technical assistance and maintains university technology resources by troubleshooting, repairing, installing, and configuring hardware and software, while resolving and documenting support requests.

What you'll do

• Provide technical support by telephone, chat, email, remotely, and at desk side
• install and maintain hardware
• troubleshoot and repair technology issues
• support desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs, and digital media
• inspect equipment
• create and resolve tickets
• coordinate equipment moves and disposal.

What we're looking for

Skills & competencies

it support technician

client technology support

hardware troubleshooting

software support

audio-visual systems

active directory

network support

ticketing system

nova southeastern university

davie fl

florida driver's license

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• Tuition waiver, retirement plan, medical and dental plans.

Why this role

Requires a valid Florida driver's license with no more than three points; high school diploma plus three years of relevant IT experience, or an associate's degree/60 related credit hours plus one year of experience. May require nights or weekends and daily or overnight travel.

About the employer

Nova Southeastern University is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.