Personal Lines Customer Service Representative

Job overview

The Personal Lines Customer Service Representative role is based in Nashville, TN, with a hybrid telecommuting schedule. Compensation is not specified. Zander Insurance Agency describes its work as protecting families and offers a customer-service role supporting personal insurance clients.

What you'll do

• Help clients maintain policies, respond to inquiries, and process documentation
• communicate with clients by phone and email to gather information and provide updates
• work with account managers to address client needs
• obtain Property and Casualty licensure within six months of hire if not already licensed.

What we're looking for

Skills & competencies

personal lines

customer service representative

insurance

policy support

client communication

nashville tn

zander insurance agency

hybrid schedule

property and casualty license

45 wpm

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid medical, dental, life, and disability insurance
• HSA contributions
• three weeks of PTO plus holidays
• 401(k) with 5% dollar-for-dollar company match
• employee stock ownership plan
• hybrid schedule
• licensing cost covered.

Why this role

The posting requires typing at least 45 words per minute and the ability to obtain Property and Casualty licensure within six months; Zander covers the licensing cost. The role requires a standard 40-hour workweek, with additional hours potentially required.

About the employer

Zander Insurance Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.