Tier 1 Help Desk Specialist (Onsite Huntsville, AL)
Compensation
$28.4 – $28.4 /hr
Employment type
Full-time
Work setting
On-site
Location
Huntsville, AL
Schedule
Day shift
Posted
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Job overview
The Tier 1 Help Desk Specialist is an onsite role based in Huntsville, AL. Compensation is $28.40 per hour plus a $4.93/hour health and welfare fringe benefit. This position supports the federal customer technical support team at CATHEXIS. The role exists to provide high-quality technical support to end users for PC, server, and mainframe applications. The specialist triages and resolves trouble tickets, performs password resets, and provides desktop software assistance to ensure mission-critical operations remain functional.
What we're looking for
- Skills & competencies
- full-timeday shifthuntsville alhelp deskit supporttechnical supportfederalonsiteno on-callno travel$28.40/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), life insurance, paid time off, 11 federal holidays, training and development, wellness program
About the employer
CATHEXIS is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: 31f8c26c-5e9d-4df5-8ff2-43d68812633d