Field Tech Senior Associate

Job overview

The Field Tech Senior Associate works onsite in Grove City, OH. Compensation is not specified. The role supports NTT DATA’s field service operations and its business and technology services for clients. The position supervises and develops a field service team or supplier relationship, sets expectations, reviews performance, and helps ensure operational metrics are met. Coaching and process improvement support the team’s project and business objectives; significant domestic or international travel, including overnight trips, may be required.

What you'll do

• Supervise operational or professional team members
• communicate work expectations and manage performance
• manage a field service team and/or supplier relationship
• coach and mentor team members
• review work and performance
• support business process improvements
• ensure performance metrics are achieved
• negotiate and communicate with stakeholders.

What we're looking for

Skills & competencies

field tech senior associate

field service

team leadership

supplier management

coaching

performance metrics

process improvement

grove city oh

ntt data

travel may be required

business technology services

Work arrangement

• Weekend coverage required

Why this role

The posting specifies 1–3 years of managerial or leadership experience and says significant overnight domestic or international travel may be required.

About the employer

NTT DATA is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.