Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Pearland, TX. Compensation is $35,000–$45,000 per year. Jacob Farmer’s agency describes a family-oriented culture focused on teamwork, growth, and serving the community. The role supports customers and agency growth by answering policy questions, assisting with policy changes, processing claims, and maintaining accurate interaction records. It coordinates with agency colleagues and anticipates the needs of community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• coordinate with agency team members.

What we're looking for

Skills & competencies

customer service representative

pearland tx

jacob farmer state farm agent

insurance

customer support

policy information

policy changes

claims follow-up

customer records

full-time

flexible schedule

$35k–$45k

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, flexible schedule, advancement opportunities, paid time off, parental leave, and training and development.

Why this role

The posting offers licensing reimbursement, performance bonuses, flexible scheduling, advancement opportunities, paid time off, parental leave, and training and development.

About the employer

Jacob Farmer - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.