Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
El Dorado, KS
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Representative role is onsite in El Dorado, KS. Compensation is not specified. The position supports the office administration team at The Grounds Guys of East Wichita and focuses on customer satisfaction. The representative follows up with customers after completed work, supports sales proposal follow-up, and tracks customer feedback and marketing performance. The role helps maintain customer relationships and provides reporting for the weekly production meeting.
What you'll do
- Communicate professionally with residential and commercial customers and decision-makers
- follow up after completed jobs
- administer the Net Promoter Score system and prepare weekly production-meeting reports
- assist sales with proposal follow-up
- track marketing expenses and return on investment using designated sources
- support company systems and procedures.
What we're looking for
- Skills & competencies
- customer service representativeel dorado ksthe grounds guys of east wichitacustomer satisfactioncustomer follow-upnet promoter scoresales supportproposal follow-upmarketing roioffice administration
- Work arrangement
- Weekend coverage required
About the employer
The Grounds Guys of East Wichita is hiring for this role. Industry: Office Administrative Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Office Administrative Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 31ad0e3e-e08d-4ebf-9017-1cf3da6ff851