Service Writer
Employment type
Full-time
Work setting
On-site
Location
Texarkana, AR
Schedule
Evening shift
Posted
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Job overview
The Service Writer role is onsite in Texarkana, AR. Compensation is not specified. Southern Tire Mart describes itself as a family-owned company with a culture of service excellence and a leading commercial tire dealer. The service writer coordinates customer-facing service intake and repair communication. By creating service tickets, coordinating schedules, explaining costs and timelines, and processing payments, the role helps customers and technicians stay informed throughout service work.
What you'll do
- Greet customers
- explain services and promotions
- create and manage service tickets
- coordinate repair schedules with technicians
- provide status updates
- communicate costs, timelines, and additional work
- process payments and paperwork
- maintain service records and a welcoming front counter.
What we're looking for
- Skills & competencies
- service writerautomotive servicecommercial tirescustomer serviceservice ticketsrepair schedulingsouthern tire marttexarkana aronsiteflexible hoursevenings and weekendscompensation not specified
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) with company match
- health, dental, vision, and life insurance
- paid time off
- paid on-the-job training
- career growth opportunities.
Why this role
The posting notes that commercial tire knowledge is a plus and offers paid on-the-job training and career growth opportunities.
About the employer
Southern Tire Mart at Pilot LLC is hiring for this role. Industry: Tire Dealers. Sector: 44.
Additional details
- Industry sector
- 44
- Industry
- Tire Dealers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 319eb655-8334-46e3-b038-e59f7d2d3309