Account Executive, Customer Success

Job overview

The Account Executive, Customer Success role is described as hybrid, with the listing located in Raleigh, NC. Compensation is not specified. EnrollHere says it works with organizations nationwide to simplify healthcare enrollment and improve access to coverage; the role is part of its Customer Success Team. The position owns post-sale relationships and growth for carrier and distributor clients, helping them realize value from the platform, expand adoption, and prepare for renewals. It connects client goals with technology solutions and coordinates with Customer Success, Product, and Solutions teams.

What you'll do

• Manage assigned client relationships
• identify upsell and cross-sell opportunities
• manage renewals and support contract negotiations
• develop account plans and stakeholder relationships
• monitor platform adoption, usage, and ROI
• relay client feedback to internal teams
• track regulatory trends relevant to clients
• travel approximately 50% of the time.

What we're looking for

Skills & competencies

raleigh nc

enrollhere

customer success

account management

saas

healthcare enrollment

insurance carriers

client renewals

upsell and cross-sell

platform adoption

travel approximately 50%

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical plans including an HSA option
• dental and vision plans
• telehealth and Talkspace subscription
• ancillary plans and supplemental life insurance
• 401(k) with 4% match after a 90-day exclusionary period
• generous PTO
• remote work support
• learning stipends and professional development.

Why this role

The description calls the role hybrid and says the team is fully remote; travel is approximately 50% of the time.

About the employer

EnrollHere is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.