Front Desk Manager – Home2 Suites by Hilton Fort Wayne South

Job overview

The Front Desk Manager – Home2 Suites by Hilton Fort Wayne South role is an onsite, full-time position in Fort Wayne, IN. Compensation is not specified. The manager works with the Assistant General Manager and department heads to support hotel operations and guest service. The role leads the front desk team, oversees check-in and check-out, reservations, and guest interactions, and maintains procedures that support efficient operations. It also handles escalated guest concerns, collaborates across departments, and contributes to planning and budget management.

What you'll do

• Lead and manage the front desk team
• oversee check-in/check-out, reservations, and guest interactions
• maintain front desk policies and procedures
• collaborate with other departments
• resolve escalated guest inquiries
• contribute to strategic planning and budget management.

What we're looking for

Skills & competencies

front desk manager

hotel operations

guest services

team leadership

reservations

check-in and check-out

fort wayne in

superhost hospitality

home2 suites

full-time

weekend and holiday availability

leadership development

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible positions include health, dental, vision, and 401(k)
• hotel travel discounts, wellness program, on-demand pay, and leadership development opportunities are also listed.

Why this role

Requires availability for varying shifts, including weekends and holidays. The posting describes promotion-from-within opportunities, travel discounts, wellness programming, on-demand pay, and leadership development.

About the employer

Superhost Hospitality Management is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.