Account Associate, State Farm Agent Team Member

Job overview

The Account Associate, State Farm Agent Team Member role is onsite in Grand Rapids, MI, with compensation of $55,000–$75,000 per year. Scott Southland’s agency describes a six-person team focused on customer-centered service and a collaborative work environment. This role supports daily agency operations and customer success by managing accounts, assisting with policy questions and changes, processing claims, coordinating with underwriters, and marketing relevant products and services.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process claims and follow up on claim status
• coordinate with underwriters for timely policy issuance
• build customer relationships and market relevant products and services.

What we're looking for

Skills & competencies

account associate

insurance agency

customer service

account management

policy changes

claims processing

underwriting coordination

grand rapids mi

scott southland state farm agent

$55k–$75k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• Simple IRA
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

Benefits include license reimbursement, Simple IRA, performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

About the employer

Scott Southland - State Farm Agent is hiring for this role. Industry: Savings Institutions and Other Depository Credit Intermediation. Sector: 52.