Call Center Coordinator
Compensation
$18 – $18 /hr
Employment type
Full-time
Work setting
On-site
Location
Rockville, MD
Schedule
Day shift
Posted
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Job overview
The Call Center Coordinator is an onsite, full-time role located in Rockville, MD. Compensation is not specified for this position, which supports the call center team at a large orthopaedics practice. This role exists to meet patient needs by answering phones and initiating referrals. The coordinator ensures high-quality service by managing patient information, processing payments, and collaborating with the team to resolve issues.
What you'll do
- Answer phones
- process referrals
- manage voicemails and emails
- process payments
- update patient records
- meet performance metrics
- resolve escalated issues.
What we're looking for
- Skills & competencies
- full-timeday shiftrockville mdhealthcarecall centerpatient servicesorthopaedicscustomer serviceadministrativeonsite
- Work arrangement
- Weekend coverage required
Why this role
Requires 2+ years of call center experience, preferably in a medical setting; proficiency in EMR/EHR software.
About the employer
The Centers for Advanced Orthopaedics LL is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of All Other Miscellaneous Health Practitioners
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 3154ca09-2474-4ff5-8815-4e8902a80059