Member Service Representative I, II, and III

Job overview

The Member Service Representative I, II, and III role is onsite in Visalia, CA, with work at other branches as needed. Pay is $19.05–$23.05 per hour. The role supports Tucoemas Federal Credit Union members across its branches. This position provides daily member service, processes teller transactions, and helps branch teams meet service goals. It also builds member relationships, addresses routine issues, and directs complex concerns to management.

What you'll do

• Process teller transactions, including deposits, withdrawals, transfers, and negotiable instruments
• provide member service
• greet members and introduce credit union products and services
• support branch service goals
• resolve routine issues and refer complex issues to management
• balance and secure cash
• work at branch locations as needed
• comply with safety, security, and regulatory programs.

What we're looking for

Skills & competencies

member service representative

credit union

teller transactions

member support

branch coverage

visalia ca

tucoemas federal credit union

$19.05–$23.05/hr

monday–saturday availability

hospitality experience

spanish a plus

cash handling

Work arrangement

• Weekend coverage required

Why this role

One year of hospitality experience is required; prior banking or credit union experience, Jack Henry platform experience, Spanish fluency, and cash handling experience are preferred or a plus.

About the employer

TUCOEMAS FEDERAL CREDIT UNION is hiring for this role. Industry: Credit Unions. Sector: 52.