Assistant Front Office Manager - LINE DC

Job overview

The Assistant Front Office Manager - LINE DC role is onsite in Washington, DC. Compensation is $55,000–$60,000 per year. The role supports front office operations at The LINE DC, a hotel described as a cultural connector rooted in the Adams Morgan community. The assistant manager supervises daily front office functions, supports guest service, and coordinates arrivals, departures, staffing, and team development. The role helps maintain a professional guest experience and consistent hotel operations.

What you'll do

• Greet guests and maintain a professional demeanor
• supervise daily front office functions and guest service
• resolve guest complaints
• coordinate group arrivals and departures, special requests, room assignments, and amenities
• assist with staffing schedules as needed
• follow up on staff duties
• guide staff in company policies
• support accounting, purchasing, credit, and cash-handling policies
• maintain lobby appearance and supplies
• coordinate guest relocations when necessary
• maintain the property management system
• follow safety and emergency procedures
• participate in meetings, recruitment, interviews, onboarding, and training.

What we're looking for

Skills & competencies

assistant front office manager

hotel operations

guest services

front desk

staff supervision

washington dc

the line dc

full-time

$55k–$60k/year

ward 1 resident bonus

opera pms

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• short-term disability
• employee assistance program
• 401(k) match
• pet insurance
• paid time off
• 10 holidays
• complimentary daily meals.

Why this role

The posting seeks a candidate who resides in Washington, DC Ward 1 and describes a $300 Ward 1 resident bonus. Three years of hospitality or service-industry experience is preferred.

About the employer

The LINE, The Ned (US) & Saguaro Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.