Field Service Technician — Richmond, VA

Job overview

The Field Service Technician role is field-based and onsite at customer sites in Richmond, VA. Compensation is not specified. ENGEL Machinery North America’s Service Department supports customers using injection molding equipment. The technician installs and services equipment, troubleshoots and repairs injection molding machines and robots, and provides customer training and support. The role helps resolve customer equipment issues and maintain safe, optimized machine performance.

What you'll do

• Install and service equipment at customer sites
• troubleshoot and repair injection molding machines and robots
• test and inspect mechanical, hydraulic, pneumatic, electrical, electronic, and software components
• perform calibrations and software or hardware installations
• conduct safety checks
• train customers and operators
• manage customer issues and replacement parts
• report to the Service Manager.

What we're looking for

Skills & competencies

field service technician

richmond va

engel

injection molding

machine repair

robotics

customer training

equipment installation

troubleshooting

service department

5+ years experience

field-based

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance from the first day
• 401(k) match
• more than three weeks of PTO
• employer-paid life insurance
• short- and long-term disability
• vehicle program
• travel per diem
• tool reimbursement
• cell phone and laptop.

Why this role

Requires a high school diploma and 5+ years of injection molding troubleshooting or processing experience, or prior field service injection molding technician/service engineer experience. Field technicians receive a vehicle program, travel per diem, tool reimbursement, cell phone, and laptop; weekend travel is described as occasional and voluntary.

About the employer

Engel North America is hiring for this role. Industry: Commercial and Service Industry Machinery Manufacturing. Sector: 33.