Service Order Dispatcher III

Job overview

The Service Order Dispatcher III role is onsite in Blackstone, VA, according to the posting’s work-location details; the listing location is Emporia, VA. The posting states a pay rate of $23.18 per hour and separately lists a $22.34 per hour US pay range. Tlingit Haida Tribal Business Corporation and its subsidiaries provide mission-critical services to federal clients and support economic opportunity for the Tlingit and Haida Tribes of Alaska. The dispatcher receives, records, tracks, distributes, and closes work orders for FASTC. The role coordinates service requests with technicians and mobile crews, maintains radio coverage for the help desk during assigned shifts, prepares reports, and communicates with customers about service performance.

What you'll do

• Receive customer work-order requests
• record service calls and work orders in Maximo
• track work-order status
• dispatch and distribute work orders to technicians
• relay messages and instructions to mobile crews
• close completed work orders
• maintain radio coverage for the FMS Help Desk except during scheduled breaks and lunch
• prepare requested reports
• correspond with customers
• complete required training
• follow company policies, procedures, and safety regulations.

What we're looking for

Skills & competencies

service order dispatcher iii

blackstone va

tlingit haida tribal business corporation

t&h services

fastc

work orders

maximo

technician dispatch

secret clearance

on-call may be required

$23.18/hr pay rate

$22.34/hr listed range

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• TRICARE supplemental
• critical illness insurance
• company-paid life and short-term disability
• optional long-term disability
• paid leave
• 401(k)
• identity theft protection
• employee discounts
• and wellness seminars. Union benefits and leave follow the applicable collective bargaining agreement.

Why this role

The posting requires the ability to obtain and maintain a Secret clearance and states that on-call, alternate, and extended shifts, including weekends and holidays, may be required when mission needs arise.

About the employer

Tlingit Haida Tribal Business Corporation is hiring for this role. Industry: Office Administrative Services. Sector: 56.