Family Connection Specialist

Job overview

The Family Connection Specialist role is remote; the posting describes a statewide intake line and does not specify a narrower remote scope. Compensation is not specified. Better Together works to support families through community relationships and meaningful work, helping families pursue independence and stability.

What you'll do

• Manage and assess incoming referrals
• prioritize cases and conduct parent interviews, intake forms, and program eligibility assessments. Build relationships with community partners, document and track cases, coordinate follow-up and regional handoffs, develop initial family service plans, and identify and escalate child-safety concerns. Participate in a rotating on-call schedule for urgent referrals and family needs, including evenings and weekends.

What we're looking for

Skills & competencies

family connection specialist

remote

better together

family services

intake and triage

risk assessments

community partnerships

case documentation

family engagement

regional handoffs

rotating on-call

evenings and weekends

Work arrangement

• Weekend coverage required

Why this role

Requires at least two years of experience in social services, human services, healthcare, or child welfare. A bachelor’s or master’s degree in social work or a related field is preferred; bilingual skills are preferred. Salesforce and Basecamp are listed as technology requirements.

About the employer

Better Together is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.