Inside Account Manager

Job overview

The Inside Account Manager is an onsite, full-time role in Liberty Lake, WA, with a day shift. Compensation is $25–$30 per hour. The position is in Altek's Administration department and serves as the primary point of contact between Altek and its customers. The role exists to maintain customer relationships and coordinate order fulfillment, supporting customer satisfaction and business objectives. It monitors account performance and order execution, resolves customer issues, and shares feedback with internal teams to improve products, services, and customer experience.

What you'll do

• Serve as the primary client contact
• address inquiries and resolve issues
• maintain regular communication and customer relationships
• monitor customer order execution, timeliness, quality, and contractual requirements
• support accounts and report performance metrics
• provide feedback to internal teams
• work with clients on long-term strategies
• communicate with customers and internal teams
• maintain safe work habits and uphold Altek's Quality Policy.

What we're looking for

Skills & competencies

inside account manager

account management

customer relationships

customer service

order fulfillment

account performance

client support

liberty lake wa

altek inc

full-time

day shift

$25–$30 per hour

Work arrangement

• Weekend coverage required

Why this role

The role uses ADP/ERP-related computer proficiency as part of the stated qualifications and reports to the Business Operations Manager.

About the employer

Altek Inc is hiring for this role. Industry: Search, Detection, Navigation, Guidance, Aeronautical, and Nautical System and Instrument Manufacturing. Sector: 33.