Customer Service Team Leader
Compensation
From $20.5 /yr
Employment type
Full-time
Work setting
On-site
Location
Rochester, NY
Schedule
Day shift
Posted
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Job overview
The Customer Service Team Leader is an onsite role based in Rochester, NY, with compensation of $20.50 per year. This position supports the Store Manager and the Retail Administration team at Goodwill of the Finger Lakes to ensure operational standards are met. The role exists to supervise daily store operations, including cash management, facility maintenance, and team leadership. It contributes to the organization's mission by maintaining a safe, clean, and efficient environment while providing excellent service to customers and supporting store staff.
What you'll do
- Serves as Leader on Duty, ensures safe work practices, supervises cash drawer balances, reviews customer concerns, maintains store cleanliness, and assists with employee meetings.
What we're looking for
- Skills & competencies
- full-timeday shiftrochester nygoodwillretailteam leadcustomer serviceonsiteno degree requiredmanagement
- Work arrangement
- Weekend coverage required
Why this role
Includes supervisory responsibilities for volunteers and community service personnel.
About the employer
Goodwill of the Finger Lakes is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Services for the Elderly and Persons with Disabilities
- Occupation code
- 41-1011.00
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Listing ID: 30be4e13-d6f0-4a4e-82a6-4d20af177e1f