Lead Medical Assistant

Job overview

The Lead Medical Assistant role is onsite in Chicago, IL. Compensation is $24 per hour. Friend Health describes its work as delivering compassionate, high-quality care and advancing health in the community. The lead supports daily outpatient clinic operations by coordinating and mentoring Medical Assistant staff while also performing clinical and administrative duties. The role helps maintain patient flow, accurate documentation, clinical quality, and patient-centered care across the care team.

What you'll do

• Coordinate Medical Assistant schedules, assignments, and coverage
• train and mentor staff
• monitor clinical quality metrics and documentation compliance
• assist with process improvement, supply ordering, and inventory
• support exams, treatments, specimen collection, injections, screenings, and EMR documentation
• coordinate referrals and follow-ups
• support patient understanding of care plans and escalate concerns appropriately.

What we're looking for

Skills & competencies

lead medical assistant

friend health

chicago il

$24 per hour

outpatient clinic

medical assistant leadership

patient-centered care

emr

epic

clinical quality

staff training

monday–friday schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 403(b)
• paid time off and holidays
• life insurance and disability coverage
• tuition reimbursement
• professional development
• wellness and employee assistance programs.

Why this role

Lead role combining clinical duties with staff coordination, training, workflow improvement, and quality assurance; schedule includes extended hours Monday and Wednesday, 8 a.m.–8 p.m., and Tuesday, Thursday, and Friday, 8 a.m.–5 p.m.; occasional travel between clinic sites may be required.

About the employer

Friend Family Health Center Inc is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.