Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Melbourne, FL. The stated salary range is $35,000–$45,000 per year. The role supports Ryan Hill’s State Farm insurance agency in delivering customer experiences that contribute to agency growth and meet community members’ needs. The representative helps clients with insurance questions and policy updates, processes claims, and maintains accurate interaction records. By coordinating with agency colleagues and following up with clients, the role supports responsive service and ongoing customer relationships.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance customer service

policy information

policy updates

claims processing

customer records

melbourne fl

ryan hill state farm agent

$35k–$45k per year

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA with employer match
• performance-based bonus
• health insurance
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

The posting lists a Simple IRA with employer match, performance-based bonus, health insurance, flexible schedule, paid time off, training and development, and advancement opportunities.

About the employer

Ryan Hill - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.