Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Fort Smith, AR. Compensation is not specified. The agent supports hotel guest services and coordinates with other departments to help provide a positive guest experience.

What you'll do

• Register and check out guests
• handle phone, mail, and message services
• prepare room assignments and accommodate special requests
• follow key and credit policies
• complete checklists
• assist with concierge services
• monitor room availability and hotel selling status
• and open, secure, and balance the daily shift bank. The role also requires knowledge of emergency procedures and the local area.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

guest check-in

guest check-out

pbx operations

room assignments

concierge services

cash handling

fort smith ar

tandem hospitality group

Work arrangement

• Weekend coverage required

Why this role

The position combines guest-facing service with daily accounting, room availability monitoring, and hotel property-management and PBX system use.

About the employer

Tandem Hospitality Group LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.