ACT Program Manager

Job overview

The ACT Program Manager role is onsite in Raleigh, NC, with full-time employment. Compensation is salaried, but a numeric amount is not specified. True Team Medical’s parent network, ncgCARE, supports behavioral healthcare organizations providing outpatient and community-based counseling and treatment foster care; this role supports ACT teams across the region. The manager oversees the client journey into and out of ACT services, including referrals, intakes, admissions, transitions, and discharges. The role monitors referral follow-up and team operations to improve access, engagement, and continuity of care.

What you'll do

• Oversee referrals, intakes, admissions, transitions, and discharges
• track referrals through first client contact
• coordinate complex case team functions
• support regional ACT teams on access and transition fidelity
• monitor productivity, staffing, scheduling, and operational workflows
• maintain compliance with program standards.

What we're looking for

Skills & competencies

act program manager

behavioral healthcare

full-time

raleigh nc

true team medical

referrals

intake

admissions

discharge planning

community mental health

team operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Health plan options, HSA or FSA, dental and vision plans, paid time off, retirement programs, supplemental benefits, educational assistance, licensure residency for eligible clinical staff, and career development.

Why this role

The posting requires a relevant master’s degree and a North Carolina mental health license; leadership or program coordination experience is preferred.

About the employer

True Team Medical is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.