Opening Shift Lead — Concord

Job overview

The Shift Lead role is onsite in Concord, NH. Compensation is $17–$21 per hour, including tips. The listing title says “Opening,” while the description identifies closing-shift duties and gives closing hours of approximately 4:00 PM–10:30 PM; availability on Fridays and Saturdays is required. The role supports Crumbl Cookies store operations. The shift lead directs and supports the crew, maintains cookie quality and guest service, and ensures closing tasks are completed. The role helps leave the store clean, stocked, and prepared for the next morning.

What you'll do

• Lead and motivate the crew
• assign stations and delegate tasks
• keep the shift on schedule
• maintain cookie quality and presentation
• support baking, decorating, packaging, and guest service
• handle customer concerns
• monitor food safety, cleanliness, and company standards
• complete closing checklists, cash handling, and shift documentation
• coordinate cleaning, restocking, and next-morning preparation
• communicate updates to store leadership.

What we're looking for

Skills & competencies

opening shift lead

crumbl cookies

concord nh

closing shift duties

4:00 pm–10:30 pm

friday and saturday required

cookie quality

baking and decorating

guest service

cash handling

food safety

$17–$21/hour

part-time listing

Work arrangement

• Weekend coverage required

Benefits & perks

• For eligible full-time team members: two weeks of paid vacation
• health insurance options
• one guaranteed weekend day off
• 50% product discount
• referral bonuses up to $1,000
• 15% tuition discount
• leadership development and advancement.

Why this role

The description calls this a Closing Shift Lead role despite the listing title. Full-time benefits, when eligible, include two weeks of paid vacation, health insurance options, one guaranteed weekend day off, 50% product discount, referral bonuses up to $1,000, tuition discount, and leadership development.

About the employer

Crumbl Cookies is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.