Client Services Representative

Job overview

Compensation is $20–$24 per hour. The Client Services Representative role is onsite in Sacramento, CA; Bell Brothers provides HVAC, plumbing, window, heating, and air-conditioning solutions and emphasizes customer satisfaction. The representative handles client calls and appointment scheduling, identifies needs, resolves concerns, and documents interactions. The role supports service access and a consistent customer experience while helping the team meet productivity and quality standards.

What you'll do

• Manage high volumes of inbound and outbound calls to schedule appointments
• identify client needs and provide solutions
• resolve concerns professionally
• document client interactions accurately while multitasking
• meet productivity goals and service standards
• develop working knowledge of company products and services.

What we're looking for

Skills & competencies

client services representative

sacramento ca

bell brothers

full-time

onsite

customer service

call center

appointment scheduling

inbound calls

outbound calls

hvac

plumbing

$20–$24/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance, 401(k) with company match, paid vacation, holidays, and sick leave
• performance-based bonuses and career-growth opportunities.

Why this role

The position is in-office in Sacramento, with open availability because shifts can vary. The posting seeks three to five years of call-center experience and ability to type at least 45 WPM while talking and multitasking; HVAC or plumbing experience and Spanish are pluses.

About the employer

Bell Brothers is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.