Customer Service Representative

Job overview

The Customer Service Representative role is a full-time, onsite position in Fort Worth, TX, with pay of $15–$16 per hour. The schedule is Monday through Friday with a rotating Saturday schedule; the posting states that employees never work Sundays. LoanStar Title Loans provides short-term loans and describes customer service as central to its business. The representative assists prospective borrowers and current customers with loan-product questions, vehicle evaluations, loan management, and payments. The role also supports account communication and courtesy calls while helping customers resolve questions about their accounts.

What you'll do

• Assist prospective borrowers and current customers with loan-product questions
• evaluate vehicles
• manage customer loans and payments
• communicate with customers about accounts and make courtesy calls when necessary.

What we're looking for

Skills & competencies

customer service representative

full-time

fort worth tx

loanstar title loans

title loans

customer accounts

loan payments

monday–friday

rotating saturday

no sundays

$15–$16/hr

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid holidays, vacation, and paid on-the-job training.

Why this role

Paid on-the-job training; Monday–Friday schedule with rotating Saturdays and no Sunday work; high school diploma and previous customer service and computer/data-entry experience are required.

About the employer

LoanStar Title Loans is hiring for this role. Industry: Consumer Lending. Sector: 52.