Deskside Engineer

Job overview

The Deskside Engineer role is onsite in Redmond, WA. Compensation is not specified. The position provides site support for endpoints and works with global client support resources. The engineer helps users and maintains workplace technology by resolving device and application issues, supporting onboarding and offboarding, managing assets, and coordinating site infrastructure support. This work contributes to reliable IT services and effective user workflows.

What you'll do

• Troubleshoot Windows, macOS, Linux, iOS, and Android hardware, software, and connectivity issues
• support cross-platform compatibility
• participate in new-hire induction and device refreshes
• train users
• administer systems and applications
• track hardware and software assets
• support servers, switches, power, printers, and telecom systems
• assist with procurement, onboarding, offboarding, incident management, networking, and continuous improvement.

What we're looking for

Skills & competencies

deskside engineer

redmond wa

phoenix business

endpoint support

windows

macos

linux

ios

android

asset management

incident management

site support

Work arrangement

• Weekend coverage required

Why this role

Supports a broad endpoint environment spanning Windows, Mac, Linux, iOS, and Android, with coordination across global IT specialist teams.

About the employer

Phoenix Business, Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.