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Regional Account Manager

DC Group · Minneapolis, MN · Client account coordination and field service operations

Compensation

$24 – $31.25 /yr

Employment type

Full-time

Work setting

On-site

Location

Minneapolis, MN

Schedule

Day shift

Posted

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Job overview

The Regional Account Manager is an onsite, full-time position at DC Group’s Minneapolis, MN headquarters. Compensation is stated as $24.00–$31.25 per hour. DC Group provides mission-critical support to data centers, critical infrastructure, government facilities, and other clients. The role coordinates account activity and field service logistics so client maintenance, installation, repair, and emergency requests are handled in line with contract service-level agreements. It serves as a central point of contact among clients, field engineers, and internal departments.

What you'll do

  • Oversee client accounts in an assigned territory
  • coordinate field service engineer schedules for maintenance, installation, and repair
  • manage emergency service requests and expedited parts coordination
  • coordinate across departments to fulfill service-level agreements
  • respond to client emails and calls
  • prepare field service reports and price quotations.

What we're looking for

Skills & competencies
account management
regional accounts
client service
project coordination
field service
critical power
service-level agreements
minneapolis mn
dc group
$24–$31.25/hour
full-time
medical benefits
401(k) match
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid time off
  • seven company holidays
  • medical, dental, and vision plans
  • 401(k) with employer match
  • health savings account
  • company-paid disability, life, and AD&D insurance
  • optional additional benefits.

Why this role

No cold calling or sales; previous industry experience is not required, and coaching and one-on-one job training are provided.

About the employer

DC Group is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Administrative Management and General Management Consulting Services
Occupation code
11-2022.00
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