Retail Guest Services Team Member – Ypsilanti

Job overview

The Retail Guest Services Team Member role is onsite in Ypsilanti, MI, and pays $14–$17.50 per hour. Tommy’s Express describes its work as delivering a car wash experience through technology, facility design, and guest conveniences. The role supports the car wash operation by assisting guests, operating point-of-sale and license plate recognition systems, maintaining the facility, and monitoring wash quality. It also helps build customer relationships and promote monthly wash packages.

What you'll do

• Provide quick, friendly guest service
• operate POS and LPR systems
• oversee property aesthetics
• create and retain customer relationships, including monthly wash packages
• maintain interior, exterior, and grounds cleanliness
• monitor vehicle wash quality and learn to identify and correct quality issues
• uphold the WE OWN IT culture.

What we're looking for

Skills & competencies

guest services

retail

customer service

car wash

pos systems

lpr systems

wash quality

monthly wash packages

ypsilanti mi

tommy's express

part-time

$14–$17.50/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance incentives
• career advancement availability
• full-time employee benefits include health, pet, and life insurance, PTO, and 401(k).

Why this role

Performance incentives and career advancement availability; full-time employees are offered health, pet, and life insurance, PTO, and 401(k).

About the employer

Tommy's Express Car Wash is hiring for this role. Industry: Car Washes. Sector: 81.