Office Manager

Job overview

The Office Manager role is onsite in Muncie, IN. Compensation is $19–$26 per hour. RooterMan of Muncie is a local residential and commercial plumbing service and repair company whose team works together to serve customers. The office manager oversees office personnel and supports efficient, profitable operations. The role coordinates customer communications, dispatching, scheduling, and office standards while managing staff performance and supporting the Operations Manager.

What you'll do

• Oversee customer service representatives and dispatchers
• ensure office employees meet deadlines and company standards
• assist with dispatching, scheduling calls, emails, and online bookings
• operate ServiceTitan
• provide customer service
• manage performance reviews and disciplinary action as required
• use QuickBooks.

What we're looking for

Skills & competencies

office manager

muncie in

rooterman of muncie

onsite

full-time

plumbing services

office operations

dispatching

scheduling

servicetitan

quickbooks

$19–$26/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, paid holidays, paid new-hire training, ongoing training, and career development.

Why this role

Reports to the Operations Manager. QuickBooks proficiency is required; basic dispatching software knowledge is a plus. The company describes paid new-hire training and mentorship opportunities.

About the employer

RooterMan of Muncie is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.