Collector (Spanish-Speaking)

Job overview

The Collector (Spanish-Speaking) role is onsite in Fort Worth, TX. Compensation is not specified. The position handles primarily early-stage delinquent Car/Van accounts and supports portfolio performance through compliant, customer-focused collections.

What you'll do

• Collect delinquent payments and secure payment commitments through phone and written communications
• negotiate payment solutions
• provide professional customer service and timely follow-up
• research customer contact and collateral information through authorized means when needed
• follow compliance controls and approved procedures
• identify and escalate risks
• monitor performance metrics
• and offer feedback on processes and training materials.

What we're looking for

Skills & competencies

collector

spanish-speaking

bilingual english-spanish

collections

customer service

payment solutions

delinquent accounts

compliance

phone communications

fort worth tx

kyyba

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• 401(k)
• term life
• voluntary life and disability insurance
• optional prepaid legal plan, identity theft plan, and medical and dependent FSA
• work-visa sponsorship
• opportunity for advancement.

Why this role

Fluency in English and Spanish across reading, writing, and speaking is required. Two years of collections and/or customer service experience is preferred. The posting lists medical, dental, vision, 401(k), life and disability insurance options, work-visa sponsorship, and advancement opportunities.

About the employer

KYYBA, Inc is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.