Allstate Agency Customer Service Representative

Job overview

The Allstate Agency Customer Service Representative role is onsite at the Orlando office in Miami, FL, according to the listing’s location fields. Compensation is $45,000–$65,000 per year. The agency offers training and assistance toward a Florida license. The representative welcomes customers, verifies and updates contact information, explains the referral program, and answers incoming calls to support customer service at the agency.

What you'll do

• Greet customers in a friendly and helpful manner
• ask for referrals and explain the referral program
• verify and update customer phone numbers, addresses, and email addresses
• answer incoming calls on the first ring
• complete the online assessment after applying.

What we're looking for

Skills & competencies

customer service representative

allstate

bravo insurance group

miami fl

orlando office

insurance agency

customer support

phone calls

florida license training

monday–friday

9:30 am–6:00 pm

$45k–$65k

paid time off

retirement plan

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, retirement plan, hands-on training, career growth opportunities, evenings off, birthday lunch, and team bonding activities.

Why this role

Monday–Friday schedule, 9:30 AM–6:00 PM; training and assistance toward a Florida license.

About the employer

Allstate - Bravo Insurance Group is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.