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Fraud Call Center Representative

Conduent State & Local Solutions, Inc · San Antonio, TX · Customer Service

Compensation

$16.75 – $16.75 /hr

Employment type

Full-time

Work setting

On-site

Location

San Antonio, TX

Schedule

Day shift

Posted

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Job overview

The Fraud Call Center Representative is an onsite role based in San Antonio, TX, with a pay rate of $16.75 per hour. This position supports Conduent State & Local Solutions, Inc. in managing fraud-related inquiries for government and commercial clients. The role exists to protect clients and customers by identifying and resolving suspicious account activity. The representative provides empathetic support while ensuring compliance with legal and security requirements.

What you'll do

  • Manage inbound calls
  • provide customer support
  • identify and recommend solutions for fraud
  • monitor card alerts
  • process disputes
  • log cases
  • maintain confidentiality.

What we're looking for

Skills & competencies
full-time
day shift
san antonio tx
conduent
fraud
call center
customer service
banking
dispute resolution
$16.75/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid training, overtime opportunities, incentive plan, full benefits package.

Why this role

Incentive plan up to $350/month; shift differentials available.

About the employer

Conduent State & Local Solutions, Inc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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