Automotive Service Advisor / Writer

Job overview

The Automotive Service Advisor / Writer role is onsite in Waunakee, WI, with compensation of $70,000–$95,000 per year. Christian Brothers Automotive describes its approach as providing precision auto repair with transparency, integrity, and a people-first philosophy. The advisor guides customers through the repair process, explains repair options, and keeps them informed about vehicle status. The role coordinates store workflow and customer-service activities to support accurate repairs and customer satisfaction.

What you'll do

• Welcome guests
• explain repair solutions clearly
• manage store workflow
• sell services honestly
• communicate with customers by phone
• build customer relationships
• coordinate and participate in customer-service activities
• shuttle guests as needed in a branded vehicle
• help ensure repairs meet specifications
• assist coworkers as needed.

What we're looking for

Skills & competencies

automotive service advisor

service writer

customer service

auto repair

waunakee wi

christian brothers automotive

$70k–$95k/year

monday–friday

weekends off

onsite

full-time

team performance bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• 10 days of PTO and six paid holidays in the first year, gas stipend, team performance bonuses, healthcare benefits, matching retirement plans, ongoing training, and career advancement.

Why this role

The posting lists Monday–Friday, 7 a.m.–6 p.m., and states the shop is closed every weekend. Requires a current driver’s license, an acceptable driving record, proficiency with Windows-based software and automotive store applications, and experience in automotive customer service or service writing/advising/sales.

About the employer

Christian Brothers Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.