Resolution Support Specialist II
Compensation
$21.92 – $40.87 /hr
Employment type
Full-time
Work setting
On-site
Location
Allentown, PA
Schedule
Day shift
Posted
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Job overview
The Resolution Support Specialist II is an onsite role based in Allentown, PA, with a pay range of $21.92 to $40.87 per hour. This position is part of the ADP client service team, dedicated to supporting the Roll by ADP mobile payroll solution for small business clients. The role exists to provide high-quality, chat-based support to clients, resolving routine concerns and answering product-related questions. The specialist will collaborate with team members to ensure a best-in-class customer experience while adapting to new processes and navigating internal systems.
What we're looking for
- Skills & competencies
- full-timeday shiftallentown paadpclient servicepayrollsupportmobile appcustomer supportno weekends$21.92-$40.87/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Disability, Paid Time Off
About the employer
ADP is hiring for this role. Industry: Facilities Support Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Facilities Support Services
- Occupation code
- 43-4051.00
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Listing ID: 2ff2752f-5b21-4af8-b53e-5eace0f21c50