Applications Support Analyst I

Job overview

Applications Support Analyst I is primarily an on-premise role at ICM Ventures' headquarters in Colwich, KS. Compensation is not specified. The role supports business applications used by local, remote, and field users. The analyst resolves application issues and helps ensure critical software platforms operate smoothly. The role works with business stakeholders and IT teams to improve processes, support application changes, and increase user satisfaction; travel of up to 10% may be required, including possible international travel.

What you'll do

• Respond to application support requests
• troubleshoot enterprise application, configuration, and integration issues
• analyze recurring incidents
• document cases and best practices
• collaborate on escalations, testing, upgrades, and deployments
• train users
• support access management and compliance
• assist with audits, data integrity checks, and reporting.

What we're looking for

Skills & competencies

applications support analyst i

enterprise applications

erp

crm

application troubleshooting

user training

it support

colwich ks

icm ventures

on-premise

up to 10% travel

possible international travel

limited on-call support

high school diploma required

Work arrangement

• Weekend coverage required

Why this role

The posting says the role may require limited on-call and/or after-hours support and up to 10% travel; it also lists the work type as primarily on-premise at headquarters.

About the employer

ICM Ventures Inc is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.