Customer Service / Floor Associate

Job overview

The Customer Service / Floor Associate role is onsite in Fenton, MO, with a stated salary range of $33,280–$41,600 per year. The associate supports customer service, web-order processing, and store operations at Chuck’s Boots. The role helps customers find merchandise, processes orders accurately, and maintains organized inventory and displays. Accurate POS updates, store upkeep, and visual merchandising support a positive shopping experience and store sales.

What you'll do

• Greet customers and assist with merchandise questions and selection
• resolve customer inquiries and complaints
• process web orders
• stock, organize, and display merchandise
• update inventory in the POS system
• coordinate on POS and website integration issues
• maintain store cleanliness, pricing, and signage
• create feature displays and visual merchandising presentations.

What we're looking for

Skills & competencies

customer service associate

floor associate

retail

fenton mo

chuck's boots

$33,280–$41,600/year

web orders

inventory

pos systems

visual merchandising

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• paid time off
• IRA retirement match
• holiday pay
• employee discount program.

Why this role

High school diploma or equivalent required; must pass a background check and drug test; physical requirements include lifting up to 50 pounds and climbing a ladder up to 14 feet.

About the employer

Chuck's Boots is hiring for this role. Industry: Shoe Retailers. Sector: 45.