Front Desk Agent and Night Auditor

Job overview

The Front Desk Agent and Night Auditor role is onsite in Cooperstown, NY, with pay of $17.25–$18.25 per hour. Holiday Inn Express Cooperstown NY describes a guest-focused hospitality environment committed to welcoming and valuing guests. The dual-role employee performs overnight financial audits and account reconciliation while handling guest check-in, check-out, requests, and complaints. The role also monitors hotel security, responds to calls, maintains records, and coordinates with colleagues to support guest satisfaction and smooth daily operations.

What you'll do

• Perform end-of-day financial audits
• reconcile and balance accounts
• generate financial reports and correct account records
• handle guest check-in and check-out
• resolve guest complaints and requests
• monitor hotel security during the night shift
• answer calls and inquiries
• complete data entry and maintain hotel records
• collaborate with team members.

What we're looking for

Skills & competencies

front desk agent

night auditor

hotel operations

guest service

financial audits

account reconciliation

overnight shift

cooperstown ny

holiday inn express

$17.25–$18.25/hr

weekend availability

hotel records

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental insurance, professional development and career growth opportunities, and discounts on hotel accommodations and services.

Why this role

The posting requires availability for overnight shifts, including weekends and holidays.

About the employer

Holiday Inn Express Cooperstown NY is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.