IT Manager

Job overview

The IT Manager role is onsite in Jacksonville, FL, supporting multiple clinic locations. Compensation is not specified. The role supports clinic and procedural uptime and works with practice administrators, clinical leaders, and site staff. The manager leads on-site technical support, technician coverage, and service performance across assigned markets. The role resolves cross-team issues, develops distributed technicians, and helps ensure support practices meet HIPAA and security requirements.

What you'll do

• Lead Tier 1 and Tier 2 on-site support
• serve as escalation point for incidents affecting clinic operations
• manage technician schedules and coverage
• travel to market locations
• mentor and develop technicians
• oversee endpoint lifecycle and inventory
• track service metrics
• coordinate with IT teams and client leaders
• support HIPAA and security compliance.

What we're looking for

Skills & competencies

it manager

jacksonville fl

onsite it support

healthcare clinics

technician leadership

endpoint management

service desk

hipaa

microsoft 365

intune

multi-site support

on-call rotation

weekend coverage

Work arrangement

• Weekend coverage required

Why this role

Combines hands-on technical leadership with management of geographically distributed staff and routine travel between sites.

About the employer

Center for Orthopedic Research and Educa is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.