Front Desk Associate

Job overview

The Front Desk Associate role is onsite in Plano, TX; compensation is not specified. The position is part of Cowboys Fit’s Member Services Team, which provides the first impression for members and guests. The role supports a positive club experience by welcoming and assisting members and guests, managing check-in and membership-related tasks, and helping maintain club standards.

What you'll do

• Check in members and guests and verify active memberships
• oversee traffic flow
• collect dues and update billing when appropriate
• monitor membership alerts
• respond to inquiries and concerns
• report issues
• help maintain cleanliness
• answer and direct calls
• assist with member profiles, photos, and barcodes
• support other departments
• attend required meetings
• maintain knowledge of company services and promotions and follow the Member Services Playbook.

What we're looking for

Skills & competencies

front desk associate

member services

fitness club

member check-in

membership billing

guest support

phone support

club cleanliness

employee discounts

plano tx

cowboys fit

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts.

About the employer

Cowboys Fit is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.