Automotive Service Manager

Job overview

The Automotive Service Manager role is onsite in Triadelphia, WV. Compensation is not specified; the posting describes it as competitive pay based on experience. The role supports Victory Automotive Group’s dealership service operations and customer experience. The manager coordinates customer repair and maintenance work with the service team, oversees staff and service targets, and ensures repairs, documentation, and safety practices meet dealership standards while supporting customer satisfaction and service sales.

What you'll do

• Confirm customer authorization before service begins
• explain estimated costs, timing, and payment methods
• follow repair status and communicate delays
• obtain approval for revised estimates
• ensure completed repairs receive quality control or a road test
• maintain knowledge of vehicle operation, warranties, campaigns, state lemon laws, and technical service bulletins
• manage staff
• monitor service targets and documentation
• enforce safety procedures
• attend required meetings and training.

What we're looking for

Skills & competencies

automotive service manager

automotive service

dealership

customer service

repair coordination

service sales

staff management

triadelphia wv

victory toyota highlands

competitive pay based on experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical benefits, paid vacation and holidays, 401(k) with company match, direct deposit, and opportunity for advancement.

About the employer

Victory Toyota Highlands is hiring for this role. Industry: General Automotive Repair. Sector: 81.